Last updated: April 2026

Privacy Policy

1. Who we are

EnergyBase.ie is operated by JJM Advertising Limited, a company registered in Ireland (VAT IE3321002WH), with its registered office in Dublin, Ireland.

If you have any questions about this policy or your personal data, you can contact us at hello@energybase.ie.

2. What we collect

When you use EnergyBase.ie, we may collect the following information:

Information you provide

• Quote form: your name, email address, phone number, and county.
• Calculator inputs: house type, number of bedrooms, energy usage pattern, roof orientation, battery preference, electricity bill amount, and number of panels.

Information collected automatically

• Technical metadata: referrer URL, user agent (browser and device information), timestamp, and IP address.
• Marketing cookies (with your consent): the Meta (Facebook) Pixel may collect page view data, form events, browser and device information, and IP address. See our Cookie Policy for full details.

3. Why we collect it

We collect your information to connect you with SEAI-registered solar installer partners in your area, so they can provide you with free, no-obligation quotes for solar panel installation.

We use technical metadata to detect and prevent abuse, improve our service, and understand how visitors find our site.

4. Legal basis

We process your personal data under the following legal bases as defined in the General Data Protection Regulation (GDPR):

• Consent (Article 6(1)(a)): when you actively submit the quote form, you consent to us processing your contact details and sharing them with installer partners. You may withdraw this consent at any time by contacting us.
• Legitimate interest (Article 6(1)(f)): we rely on legitimate interest for operating the savings calculator without storing personal data, and for collecting technical metadata to maintain site security.
• Consent (Article 6(1)(a)): for marketing cookies (Meta Pixel). These are only activated when you explicitly consent via our cookie banner.

5. Who we share your data with

We share your personal data with the following parties:

1. SEAI-registered installer partners in your county, who may contact you by phone or email within 24 hours of your submission to provide a quote.
2. Supabase Inc. (our data processor), which stores your form submissions securely on our behalf.
3. Meta Platforms Ireland Ltd (via the Meta Pixel, only when you have consented to marketing cookies). The pixel collects page views, form events, browser and device information, and IP address for the purpose of measuring advertising effectiveness.

We do not sell your personal data to any third party.

6. International transfers

• Supabase: your form data is stored in AWS eu-central-1 (Frankfurt, Germany), within the European Union. No transfer outside the EU occurs.
• Meta Pixel: when marketing cookies are consented to, data is transferred to Meta Platforms Inc. in the United States under the EU–US Data Privacy Framework and Standard Contractual Clauses (SCCs), in compliance with GDPR Chapter V.

7. Data retention

• Lead data: retained for 24 months from the date of submission, then anonymised or deleted.
• Meta Pixel cookies: _fbp expires after 90 days; _fbc expires at the end of the browser session.

8. Your rights

Under the GDPR and the Irish Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (the "right to be forgotten").
• Restrict how we process your data.
• Data portability — receive your data in a structured, machine-readable format.
• Object to processing based on legitimate interest.
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at hello@energybase.ie. We will respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission:

• Website: www.dataprotection.ie
• Email: info@dataprotection.ie
• Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

9. Children

EnergyBase.ie is not directed at anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at hello@energybase.ie and we will delete it promptly.

10. Cookies

For full details on the cookies and similar technologies we use, please see our Cookie Policy.

11. Changes to this policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. We encourage you to review this page periodically.

12. Contact

If you have any questions about this privacy policy, please contact us:

• Email: hello@energybase.ie
• JJM Advertising Limited, Dublin, Ireland